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Please read this terms of use agreement (hereinafter “Terms”) carefully before using https://www.taxzerone.com (hereinafter “Website”), operated by TaxZerone (hereinafter “We”, “Our”, and “Us”).
By using the website or creating an account with us, you agree to our terms. The customer (hereinafter “You” and “Your”) must be at least 18 years of age and should not use the documents created using our website for any illegal purposes.
Note that we may update or revise these terms from time to time upon notice by any means. Any use of the website after the amendment takes effect constitutes that you accept the changes.
You are solely responsible for the accuracy and completeness of all data you enter into TaxZerone. This includes, but is not limited to, your financial information, tax documents, and any other information used to prepare your tax return. TaxZerone provides tools and guidance to assist you in filing your tax return, but we cannot verify the accuracy of the data you provide.
You must be legally authorized to file the tax return you are submitting through TaxZerone. This means you are either the taxpayer yourself, or you have obtained the necessary legal authorization (such as a power of attorney) to file on the taxpayer's behalf.
We may terminate your account or deny you services at any time if we find or notice you indulge in activities that violate our terms and conditions. You agree that we can terminate your account, and deny you services, and materials stored on the internet through TaxZerone.
Furthermore, you agree to hold TaxZerone and its affiliates harmless from any claims, liabilities, costs, and expenses, including reasonable attorneys' fees, arising in any way from your use of the website or users of your account.
User conduct on the website
While accessing the website, you agree to not
Furthermore, you agree that we may monitor the website regularly and share the information to comply with law, regulation, or other governmental requests, in order to protect our website and customers. We will not disclose your email messages to anyone unless it is required by the law.
TaxZerone may use ideas, concepts, and techniques available in your private email conversations with us with no obligation, in order to develop and market products.
We offer a 30-day refund policy, meaning you can request for a refund within 30 days of your order completion. However, our team will decide whether to issue a refund or not based on the reason you provide. Please read the following before requesting a refund.
You can request a refund only when:
Note: Refund will not be processed if your return has been transmitted to the IRS.
Your refund will be processed within 24 to 48 hours from your request and credited to your account in 7 to 10 business days. If you haven't received your refund within the specified time, please check with your bank once and then contact our support team.
We continuously monitor our systems to serve our customers better. You may refer to our privacy policy for more information.
Should you have any questions about our terms and policies, write to us at support@taxzerone.com.